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Okay, so internet's down, we have to switch the cable modem (whatever the heck that is!) and my dad makes me do it all. So i'm unscrewing this damned box from the wall and unplugging all these frigging plugs then i switch it out for another box and plug all those plugs back in and then...it still doesn't bloody work. so i have my dad look at it and then he's like Well your going to have to fix that then. so i'm thinking but how? i don't know any of this! so he makes me call the number for the help service and it's got this creepy robot voiced lady who is all Hello, welcome to cox communications, how can we assist you? uhh, well robot lady, Internet! so she's like One moment. and then i get some dandy music and then she comes on again asking more and more questions and she's like I'm sorry, did you say yes or no? and i'm trying to whisper to my dad so the robot lady won't here me Yes or no? but then that confuses the robot lady and she asks again, so i figure out the answers to her questions, one of which she's asking about some social security number or something else and If you don't know, just say I don't know. and i'm like dad, i don't know what she's saying! and she's like I think you just said I Don't Know, is that correct? and i'm like NO! anyhow, then this guy comes on and he's like Hi, i'm ___ How can i help? and i'm like Umm..the internet's not working.. and of course i sound like a totally confused moron because i've never done this before and i don't know half the stuff i'm saying but whatever. so he's like Okay, what's your name? Uhm...Kristina _____?.. and then he laughs at my unsureness because i'm thinking gee, shouldn't dad be putting his name in this, i mean it's not my account or whatever! so then he's like okay so your name is ____ is that your adress and i'm like? Uhh, yeah my name is ____ and he's like No, your address what is it? so i'm like Ohh, it's ____ (sorry for all the blanks but you aren't getting all my personal info guys.) and man, right now i just want to tell him Hey, this isn't my fault, i'm not this ignorant my dad is making me do all this! but i don't cause that'd be weird. anyhow so he's like Alrighty, can you unscrew the cable line from the wall and then screw it in again? and i'm like Uhhh..yeah...one second. so i'm like Hey dad, he wants to you unscrew the cable line and screw it back in and he's like Nope, you do it. so after some moaning and groaning i go back downstairs to unscrew the bloody cord (which is a huge pain in the a** because it doesn't unscrew very well and each time i start to unscrew it my hand pops. It wasn't the most comfortable thing to do) and then i get it back together and run back upstairs and i'm like Alright. done. and he's like Okay let me just try this out here... does it work? and then the screen on dad's laptop changes to internet stuff, and i'm like Yeah! wait, maybe? uhmm... Yeah! it works! and he's like Ookay, well you have a nice day Mrs.____ (MRS? dude, i'm married now?! ah well, it's not like he'd have known anyhow.) so i'm like Haa, you too. then i hang up and dad's like Did he want to go on a date? Psh yeah dad, totally?! Now I understand why you made me do this, you’re trying to set me up with the cox dude. Oh wow this all makes perfect sense now! Ha, No, actually I said Uh, no. then I ran downstairs and now I’m here.